Privacy Policy

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Our Commitment to Privacy

We have always been committed to protecting your privacy online. This page explains how we collect, use and protect the information that you provide to us. We respect your privacy and intend to give you as much control as possible over your personal information.

Information That You Provide Us

We accept and store any information that you submit on refinefood.com or by any other means. For example, you may provide personal information when you place an order, request a publication, or contact us. This information may include name, address, phone numbers, email address and other personal information.

Telephone Calls with Refine Food Produces

We constantly review our own performance to ensure that we're providing exceptional service and support.

Web Site Use Information

We collect and analyze technical information about how customers interact with us including, but not limited to, IP addresses, browser types, operating systems, pages viewed, links, dates and times, and other information.

Cookies

Like many websites, we utilize a standard technology called "cookies" to differentiate you from other shoppers and to store and retrieve information about your interaction with the website, like the items in your shopping cart or wish list for example.

Email Information and Contact Forms

We may collect, store, and use any information that you submit via email or any of the forms on our website. We may also collect information about email communications such as confirming that an email was opened or which links were clicked.

How We Use Collected Information

We use collected information for the purpose of administering our business activities such as completing and tracking orders, customer service, communicating with customers, administering giveaways and other promotions, customizing the shopping experience, troubleshooting, improving the website design and functionality, and other business uses. From time to time, we may send you promotional messages by mail or email. You will always have the option to opt out of such communications (see below).We do not intentionally share your information with third parties except as required by law or to facilitate business operations (such as shipping partners and payment processors).

How We Protect Your Information

In order to protect your information, we have put in place appropriate electronic, physical, and procedural safeguards. We utilize standard encryption/security technology to protect data transfer and our information systems are treated with the highest regard for security. In addition, we limit access to customer information to only authorized personnel.

Links to Other Websites

Refine Food Produces is not responsible for the content or practices employed by other websites that are linked to from refinefood.com. When you use a link to go from refinefood.com to another website, our privacy policy is no longer in effect.

Your Consent

By using our website you consent to our collection and use of your personal information as described in this Policy. If we change our policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

Contact Information

If you have any questions or comments about this notice, the ways in which Refine Food Produces collects and uses your information described here, your choices and rights regarding such use, or wish to exercise your rights under Indian IT law, please do not hesitate to contact us at:

Email:enquire@refinefood.com
Refine Food Produces
Jubilee Road, Nettoor
Ernakulam,PIn:682040
Ph: 09072214111

Return And Refund Policy

All items have to be checked for any damage, immediately after receipt. A full refund for any reason will be provided if the return is made immediately on receipt, that too in brand new condition with the original packaging and with all standard items delivered with the product. To claim for a replacement or refund of the purchased product, it must be unused and in the same condition and packaging that you have received. Replacement or refund will be initiated and processed only after we receive the product back to us. Refund of the amount will be done within 7 working days after receipt of the product as per banking and payment norms.

Still have questions?

We're committed to providing you with the best shopping experience in the industry. Give us a call to learn more about our policies and services.

Email:enquire@refinefood.com
Call Us: +91 9072214111